Genuine microsoft software remove desktop

To make that transfer, you must transfer the original media, the certificate of authenticity, the product key, and the proof of purchase directly to that other person, without retaining any copies of the software. You may use the backup copy we allow you to make or the media that the software came on to transfer the software. Every time you transfer the software to a new computer, you must remove the software from the prior computer. You may not transfer the software to share licenses between computers.

How does Internet activation work? The first time you connect to the Internet while using the software, the software will automatically contact Microsoft or its affiliate to confirm the software is genuine and the license is associated with the licensed computer.

Does the software collect my personal information? If you connect your computer to the Internet, some features of the software may connect to Microsoft or service provider computer systems to send or receive information, including personal information.

You may not always receive a separate notice when they connect. If you choose to use any of these features, you agree to send or receive this information when using that feature. Many of these features can be switched off or you can choose not to use them. How do we use your information?

Microsoft uses the information it collects through the software features to upgrade or fix the software and otherwise improve our products and services. In certain circumstances, we also share it with others. For example, we share error reports with relevant hardware and software vendors so that they can use the information to improve how their products run with Microsoft products.

You agree that we may collect, use, and disclose the information as described in our Privacy Statement at go. What does this agreement apply to? This agreement applies to the software, the media on which you received the software, and also any Microsoft updates, supplements, and services for the software, unless other terms come with them. It also applies to Windows apps that are included with Windows, which are separate from the software features. Because the software is licensed, not sold, Microsoft reserves all rights such as rights under intellectual property laws not expressly granted in this agreement.

In particular, this license does not give you any right to, and you may not: use or virtualize features of the software separately; publish, copy other than the permitted backup copy , rent, lease, or lend the software; transfer the software except as permitted by this agreement ; attempt to circumvent technical protection measures in the software, reverse engineer, decompile, or disassemble the software, except if the laws where you live permit this even when our agreement does not.

In that case, you may do only what your law allows. A hardware partition or blade is considered to be a computer. The software is licensed to run on up to two processors on the licensed computer. Multiple versions. The software includes multiple versions such as bit and bit versions , and you may install only one of those versions. Multiple or pooled connections. Hardware or software you use to multiplex or pool connections, or reduce the number of devices or users that access or use the software, does not reduce the number of licenses you need.

You may only use such hardware or software if you have a license for each copy of the software you are using. Device connections. You may allow up to 20 other devices to access the software installed on the licensed computer for the purpose of using file services, print services, Internet information services, and Internet connection sharing and telephony services on the licensed computer. You may allow any number of devices to access the software on the licensed computer to synchronize data between devices.

This section does not mean, however, that you have the right to install the software, or use the primary function of the software other than the features listed in this section , on any of these other devices.

Client Hyper-V. You may use the Client Hyper-V technology in the software to create a virtual instance of this or other software, but only if the software you are creating the virtual instance of permits you to do that. Use in a virtualized environment. If you use virtualization software, including Client Hyper-V, to create one or more virtual computers on a single computer hardware system, each virtual computer, and the physical computer, is considered a separate computer for purposes of this agreement.

This license allows you to install only one copy of the software for use on one computer, whether that computer is physical or virtual. If you want to use the software on more than one virtual computer, you must obtain separate copies of the software and a separate license for each copy.

Content protected by digital rights management technology or other full-volume disk drive encryption technology may be less secure in a virtualized environment.

Remote Desktop. Remote Desktop or similar technologies is licensed for a single user, who is either accessing that software from a local computer or remotely. For this agreement, you are the licensed single user. You may access the software running on this licensed host computer from another device by using Remote Desktop.

Other users, one at a time, may access the licensed software running on this host computer from any device using Remote Desktop, but only if the remote device is separately licensed to run a Pro edition of Windows 8 or Windows 8.

Remote Assistance. You may use Remote Assistance or similar technologies to share an active session without obtaining any additional licenses for the software. Dispute means any dispute, action, or other controversy between you and Microsoft concerning the software including its price or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis.

Notice of Dispute. In the event of a dispute, you or Microsoft must give the other a Notice of Dispute, which is a written statement of the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute by U. A form is available at go. Microsoft will send any Notice of Dispute to you by U. Mail to your address if we have it, or otherwise to your e-mail address.

You and Microsoft will attempt to resolve any dispute through informal negotiation within 60 days from the date the Notice of Dispute is sent. After 60 days, you or Microsoft may commence arbitration. Small claims court. You may also litigate any dispute in small claims court in your county of residence or King County, Washington, if the dispute meets all requirements to be heard in the small claims court.

You may litigate in small claims court whether or not you negotiated informally first. Binding arbitration. You are giving up the right to litigate or participate in as a party or class member all disputes in court before a judge or jury. Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the FAA.

Class action waiver. Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor Microsoft will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.

Arbitration procedure, costs, fees, and incentives. For more information, see adr. You and Microsoft agree to the terms governing procedures, fees, and incentives at go. To commence arbitration, submit the form available at go.

You agree to commence arbitration only in your county of residence or in King County, Washington. Microsoft agrees to commence arbitration only in your county of residence. Claims or disputes must be filed within one year. To the extent permitted by law, any claim or dispute to which Section 2 applies must be filed within one year in small claims court Section 2. The one-year period begins when the claim or dispute first could be filed. If such a claim or dispute is not filed within one year, it is permanently barred.

If the class action waiver in Section 2. Instead, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration. If any other provision of Section 2 is found to be illegal or unenforceable, that provision will be severed with the remainder of Section 2 remaining in full force and effect. The laws of the state or country where you live govern all claims and disputes concerning the software including its price or this agreement, including breach of contract claims and claims under state consumer protection laws, unfair competition laws, implied warranty laws, for unjust enrichment, and in tort, except that the FAA governs all provisions relating to arbitration.

If you acquired the software in any other country, the laws of that country apply. This agreement describes certain legal rights. You may have other rights, including consumer rights, under the laws of your state or country. You may also have rights with respect to the party from whom you acquired the software. This agreement does not change those other rights if the laws of your state or country do not permit it to do so.

More on how activation works. Details required :. Cancel Submit. Carey Frisch MVP. Thank you! Carey Frisch. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to raki25's post on February 20, Noel D Paton.

If so - for what version and edition of Windows? In reply to Carey Frisch's post on September 9, In reply to cherry lyn soco's post on May 17, This site in other languages x. If the repairs required Windows to be reinstalled, the technician may have activated Windows with a different key than you used when it was originally installed.

You might not see the messages until you try to download something from the Microsoft Download Center that requires validation, and validation fails. To fix the issue, you can properly activate Windows by reentering your original product key. For other issues, you may need to buy a genuine version of Windows. Another common cause of Windows validation failure happens when you try to install Windows on more PCs than your license allows.

For instance, if you purchased a copy of Windows and installed it on more than one PC, online validation might fail because the product key has already been used on another PC.

The rule for most copies of Windows is that only one copy of Windows can be installed on one PC. Counterfeit software. The Microsoft How to Tell website can help you identify counterfeit software and file a counterfeit software report if needed. Validation failure is common for versions of Windows that were purchased from an online auction site, or if Windows was on a used PC that you purchased.

Remember to ask the seller for the Certificate of Authenticity and the original Windows disc, if there was one. To file a counterfeit report, go to the Microsoft How to Tell website. You can file an online report if you inadvertently bought or received counterfeit software, or have information about a person, business, or online site that might be selling counterfeit software.

The report you submit will be treated as confidential. Microsoft devotes substantial time and energy to fighting software counterfeiting, and you can be assured that we will take appropriate action in response to your report. If you got an error when you were activating Windows, you can find what it means.

For details, go to Get help with activation errors. To learn more, go to Find a product key. Windows 11 Windows 10 Windows 8. Support for Windows 7 ended on January 14, We recommend you move to a Windows 11 PC to continue to receive security updates from Microsoft.

I see messages that Windows might not be genuine. How do I fix this? If my PC is running non-genuine Windows software, can it still receive critical security updates? What are the most common reasons Windows fails validation? Need more help?